Legal Information

Har Grizim Marketing is a business for marketing and selling high-quality and premium products, including alcohol products, manufactured in Har Bracha and the Gerizim area, with emphasis on quality, tradition and selected raw materials. The website serves as an online sales platform for private customers in Israel only. All purchases on the site are intended for ages 18 and over only, in accordance with the law. Contact Details: Business Name: Har Grizim Marketing Address: Har Bracha - Gerizim - Israel Phone: 0522824170

Use of the Site

Use of the site is permitted for ages 18 and over only. Placing an order constitutes a declaration that the purchaser meets the age requirement. Site management reserves the right to cancel an order in case of error, out of stock, or concern of violation of terms.

Prices and Payment

All prices are displayed in shekels and include VAT as per law. Payment is made through secure payment methods only.

Warranty

Images on the site are for illustration only. There may be slight differences between the image and the actual product. Warranty for products will apply in accordance with the law and business policy only.

Jurisdiction

The law applicable to these regulations is Israeli law only. Exclusive jurisdiction is given to the courts in Israel.

Information Collected

When making a purchase, personal information is collected such as: name, phone number, address and information required for order delivery.

Payment Security

Payment details are not stored in the site systems and are transferred securely to clearing companies only.

Purpose of Use

The collected information will be used for site operation, order delivery and customer service only.

Third Parties

Information will not be transferred to a third party, except to parties required for payment processing or shipping.

Consent

Use of the site constitutes consent to this privacy policy.

Shipments are made within Israel only. Estimated delivery time: 3-7 business days from order confirmation and full payment. Business days do not include Fridays, Saturdays, holiday eves and holidays. Delivery times are estimated only and do not constitute a commitment. Delays caused by reasons beyond the business's control (force majeure, shipping company delays, etc.) will not be compensated. Self-pickup is available from the business address: Har Bracha - Gerizim. Pickup will be done by prior appointment only with the business. Shipping cost will be displayed to the customer during the purchase process, before payment confirmation.

This policy is subject to the provisions of the Consumer Protection Law, 1981.

Transaction Cancellation

The customer is entitled to cancel a transaction within 14 days from the date of receiving the product or from the date of placing the order - whichever is later. Cancellation will be made by phone contact at: 0522824170

Refund

Refund will be made to the payment method in which the transaction was made, minus cancellation fees as per law (up to 5% or ₪100 - whichever is lower). Refund will be given only after the product is actually returned and inspected.

Har Grizim Marketing makes every effort to provide its customers with quality and proper products.

Warranty Scope

Warranty for products sold on the site applies in accordance with the provisions of Israeli law and in accordance with the manufacturer's warranty, if any.

Coverage

The warranty covers defects caused by faulty manufacturing or malfunction that is not the result of unreasonable use, negligence, natural wear, or use not in accordance with instructions.

Exclusions

The warranty does not apply to damages caused by incorrect use, improper storage, dropping, breakage, water damage, or any modification or repair made by an unauthorized party.

Defective Products

In case of a defective product, the customer should contact the business as soon as possible and provide full details, including a description of the malfunction and proof of purchase.

Remedies

After examining the product, and at the business's discretion, one of the following options will be provided: product repair, replacement, or monetary credit - in accordance with the law.

For Warranty Contact

Phone: 052-273-8783

What Are Cookies

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience and allow certain features to function properly.

Types of Cookies We Use

We use essential cookies (required for the website to function), analytics cookies (to understand how you use our site), and preference cookies (to remember your settings and preferences).

Third-Party Cookies

We may use third-party services such as Google Analytics that place cookies on your device. These services have their own privacy policies governing their use of information.

Managing Cookies

You can control and manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

Cookie Consent

By continuing to use our website, you consent to our use of cookies as described in this policy. You can withdraw your consent at any time by adjusting your browser settings.

Our Commitment

Loza Mount Gerizim is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying relevant accessibility standards.

Accessibility Features

Our website includes features such as keyboard navigation, screen reader compatibility, clear heading structure, sufficient color contrast, and resizable text to enhance accessibility.

Standards Compliance

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities.

Ongoing Improvements

We regularly review our website to identify and fix accessibility issues. We welcome feedback and are committed to making continuous improvements to ensure our site is accessible to all users.

Contact Us

If you encounter any accessibility barriers or have suggestions for improvement, please contact us at info@lozamountgerizim.com or call 052-273-8783. We will work to resolve the issue promptly.